Your CPAP Store IconYour CPAP Store

1161 Florence Street, London

4.9 50 reviews

  • Avatar Ted Cooley ★★★★★ 6 months ago
    Have ordered a few times once I found out that you existed. I have dealt with Leah each time and she is wonderful. She registered my machine for the recall as I had not been notified by the people that I bought it from. Dealing with you … More direct is saving me considerable $ as the local people are rippling us off.
  • Avatar B. Carlisle ★★★★★ a month ago
    Hailey is TERRIFIC ! She went out of her way to solve my CPAP problem. She is a dedicated professional, knowledgeable, and charismatic. A real pleasure to deal with. Keep up the great work Hailey🙂!
  • Avatar Charles Curl ★★★★★ 10 months ago
    AMAZING service, ultra fast shipping. Leah really went the extra mile to make sure all my needs were met, including following ups on how I was progressing, and was there to answer every single question and concern I had. Would highly recommend … More to anybody with CPAP needs, even if you don't know where to begin, they will guide you. Customer for life here!
  • Avatar J P ★★★★★ a year ago
    I had an absolutely fantastic experience with YourCPAPStore! Leah was amazing to work with, from initially answering all of my questions regarding a non-standard configuration order, to her timely and consistent communication with me after … More I placed my order right up until the item was shipped and arrived at my door less than 24 hrs later. Great service, competitive pricing, free shipping. Truly a great experience. I will shop with them again and highly recommend that you do, too!
  • Avatar Bassam Riman ★★★★★ 7 months ago
    Experience:
    - Ordered an item that was out of stock everywhere else. They had it in stock!
    - They called me to double check the size of the item.
    - Received it within 2 days.
    It went so quick that it sounded to good to be true but it was
    … More true. Strongly recommend them.
  • Avatar brian harvey ★★★★★ 5 months ago
    hi vicki and haley
    it was a pleasure dealing with you to purchase my new cpap machine.
    you were both so helpful and patient in answering my questions.
    i would strongly recomend dealing with the cpap store.
    my son needs a new machine we
    … More will definatly be dealing with the cpap store.
    thanks again
    brian harvey
  • Avatar Peter Nighswander ★★★★★ 7 months ago
    Very pleased with the service provided.
    As there are so many options I contact the service person who makes certain I order the correct items.
    This helps immensely . Highly recommend using them.
  • Avatar Richard Jurewicz ★★★★★ 8 months ago
    Received the mask and tube promptly and all is in order. Thank you very much for the prompt and efficient service. All the best.
  • Avatar art johnston ★★★★★ 8 months ago
    Super quick turn around time! Great customer service. I will definitely be making my future CPAP/supplies purchases from here.
  • Avatar James OConnell ★★★★ 7 months ago
    Mask is good. Shipping was quick. However. No idea who was doing the delivery as no tracking number was given. Also would be nice to have a downloadable receipt for claims.
  • Avatar compureis ★★★★★ 9 months ago
    Excelente service. Very quick shipping and great price. Highly recommend.
  • Avatar Diane Wood ★★★★★ a year ago
    Leah thank you for your wonderful help with the purchase of my new machine. I was delighted with the overall package not expecting so much. I will continue to buy from this company in the future. It has great prices and products and best … More of all the service. Take care Leah and again thank you.
  • Avatar Amelie Morin ★★★★ 10 months ago
    Impeccable service, very fast transport. The mask is much larger than the company charter so very uncomfortable
  • Avatar victor sanclemente ★★★★★ a year ago
    excellent service and price will order again
  • Avatar Jay ★★★★★ a year ago
    Leah is very friendly person to deal with and patient. She thoroughly explained everything to me and assisted with mask selection and when I had a issue with a mask not working for me she got the issue resolved. They do not try to price … More gouge you unlike another store I was going to deal with. Very happy I called and connected with Leah!
  • Avatar Rob Magic ★★★★★ a year ago
    Second purchase went the same as the first, Perfect! Great prices, great products, and fast shipping.A++!
  • Avatar Kirk Thomson ★★★★★ a year ago
    What a terrific experience. Leah was awesome and helped me immensely. I highly recommend her to anyone looking for all CPAP supplies.
  • Avatar Purrceys ★★★★★ a year ago
    Very pleased with my purchase of an apap machine. The price was great and shipping via courier was very fast. Highly recommend.
  • Avatar Sam Wong ★★★★★ a year ago
    In early Aug 2021 I purchased a Resmed auto set 10 from your cpap store. I had just become aware of the Phillips Dreamstation recall and was scrambling to find a replacement but most online stores were out of this model. They allowed you … More to place the order and then told you they were out of stock and on back order. When I contacted Your Cpap store, they were actually in stock and on sale. I placed my order and received my machine a few days later already preconfigured with the settings I gave them. Leah assisted me and was very knowledgeable, helpful, and pleasant to deal with. I was so happy with the service I placed a second order for a resmed n20 nasal mask and plan to continue using this store in the future.
  • Avatar Gord Colby ★★★★★ a year ago
    Wonderful service. Called regarding CPAP repair and was advised the manufacturer was no longer repairing machines older than 5 years
    Leah provided a detailed letter from the manufacturer. What great service. I will deal with the CPAP Store
    … More in the future. Thanks very much
  • Avatar Keith Vinthers ★★★★★ a year ago
    I dealt with Leah Worrad, both on the phone and on your online chat feature.
    Leah was a great help and very knowledgeable/ personable.
    She is to be commended
  • Avatar Brian B. ★★★★★ a year ago
    I was somewhat hesitant purchasing a replacement CPAP online. Leah was excellent to work with over the phone and answered all my questions and concerns. Thanks!
  • Avatar Karina Sauve ★★★★★ a year ago
    Thank you Leah for your excellent service, greatly appreciated !!! I will definitely refer you to friends and family and continue to shop with your company. Keep up the good work !
  • Avatar Irene Guenette ★★★★★ a year ago
    The service and delivery were super fast. The item was exactly as I ordered and at a competitive price.
  • Avatar Bassam Bachour ★★★★★ a year ago
    It was a very good deal that I bought the CPAP device and mask from your site. I am completely satisfied. I recommend it
  • Avatar Theo Slauenwhite ★★★★★ a year ago
    This is the first time dealing with the yourcpapstore an I could be more pleased with the experience. I’ve dealt with Leah, an she’s great she helped me from start to finish . When the order was filled an ready to be shipped she notified … More me by phone an left me know about one of my products being back ordered an that also she was gonna be sending me an email with my order receipt an my tracking number . This call was on Tuesday an I received my box on Thursday , very happy with the whole experience, I will definitely be ordering from the yourcpapstore from now on . Thank you yourcpapstore.
    Theo Slauenwhite- Nova Scotia
  • Avatar Ruben Ornelas ★★★★★ a year ago
    I had such a wonderful experience with Your CPAP Store. I am visiting from the US during the holiday season. Last night as I was setting up my CPAP unit, I realized that I had forgotten to remove the coupling from my old hose to connect … More the new hose I brought with me. So no CPAP for me last night. This morning I decided to search for a CPAP supply store near me. I found Your CPAP Store. I called and spoke with a lovely young lady named Leah. I explained the situation. I didn’t want to purchase new headgear because I was only missing the coupling. She said that she was sure she had an extra one and would give it to me at no cost. I thanked her and said my friend would pick it up since I’m in quarantine. She then called me back to double check which headgear I’m using. My friend picked it up and it fits perfectly. Now I can sleep well tonight with my machine.
    While I didn’t actually purchase anything from Your CPAP Store, their customer service is excellent. Thank you so much for saving my holidays. If I’m ever in the need for supplies while visiting London, I will be sure to shop at your location.
    Happy Hollidays to All!
    Ruben Ornelas
  • Avatar mary perritt ★★★★★ a year ago
    Love the Lumin, easy to use. since using the Lumin I've slept better. Excellent service and quick delivery. Thank you and Stay Safe. Marica Perritt
  • Avatar Michael Chan ★★★★★ a year ago
    It was a huge relief to find [Your CPAP Store] after receiving poor service, unreceptive to my Sleep conditions and concerns, from the Respiratory Therapist (RT) at [ProResp].
    At YourCPAP, the RT was prompt in email response and appointment
    … More follow-up, receptive to my concerns and patient as I carefully selected my CPAP mask - [Dreamware Nasal Mask]
    Their inventory is diverse and most importantly WELL-PRICED. When ProResp sold me the ResMed Climateline (Heated) Air tubing for $100, I was not pleased, but thankful, to find the listed price at Your CPAP @ $55.
    Thank you Your CPAP for keeping financial constraints of your clients in mind.
    I will gladly continue my business at [Your CPAP Store] and know you too will enjoy their service!
  • Avatar Brett Worrad ★★★★★ a year ago
    Great customer service, helped me choose the right mask. Would highly recommend yourcpapstore.ca, will definitely be back!
  • Avatar Wayne Key ★★★★★ 3 years ago
    My order was processed and delivered in less than twenty-four hours! Terrific service and competitive pricing.
  • Avatar Rasa Petronis ★★★★★ 3 years ago
    This is a really wonderful company to work with to get everything I need. The workers at Your CPAP store online were helpful and knowledgeable on all their products. I am happy with my purchase with this company!
  • Avatar Chris Uche ★★★★★ 4 years ago
    I had an excellent experience with YourCPAPStore. They offer fair price and are extremely helpful.
    I could not have asked for better service. Will definitely use them again.
  • Avatar Deb DeVet ★★★★★ 3 years ago
    After ordering a CPAP unit, I received it in only a few days. I'm supremely happy with the service offered and the CPAP units are affordable too. I would recommend Your CPAP Store to everyone.
  • Avatar Rob McKinlay ★★★★★ 3 years ago
    It was nice to have a person that I could chat with on the site to help me find a solution. They were thoughtful and able to direct me to the items I was interested in. Thank you so much!
  • Avatar Karamchand Pothiappan ★★★★★ 3 years ago
    The Lumin Sanitizer device was easy to setup and works like a charm. It is truly worth every penny. I would recommend this product to anyone who is looking for an easy & efficient way to clean and disinfect their CPAP machine. Thanks … More to "YourCPAPStore" for shipping it super quick.
  • Avatar Sarah Strickland ★★★★★ 3 years ago
    Great Customer Service! Quick and Speedy Delivery!
  • Avatar lakshmi kalidas ★★★★★ 3 years ago
    Remarkable and speedy service!
  • Avatar KARIN PASNICK ★★★★★ 2 years ago