Mask accessories / parts Archives

4.9

Based on 49 reviews

21:43 14 Mar 22

Very pleased with the service provided.As there are so many options I contact the service person who makes certain I... order the correct items.This helps immensely . Highly recommend using them.read more

Ted Cooley

23:20 10 Mar 22

Have ordered a few times once I found out that you existed. I have dealt with Leah each time and she is wonderful. She... registered my machine for the recall as I had not been notified by the people that I bought it from. Dealing with you direct is saving me considerable $ as the local people are rippling us off.read more

James OConnell

12:13 15 Feb 22

Mask is good. Shipping was quick. However. No idea who was doing the delivery as no tracking number was given. Also... would be nice to have a downloadable receipt for claims.read more

Bassam Riman

21:13 11 Feb 22

Experience:- Ordered an item that was out of stock everywhere else. They had it in stock!- They called me to double... check the size of the item.- Received it within 2 days.It went so quick that it sounded to good to be true but it was true. Strongly recommend them.read more

art johnston

05:06 04 Feb 22

Super quick turn around time! Great customer service. I will definitely be making my future CPAP/supplies purchases... from here.read more

Richard Jurewicz

15:08 28 Jan 22

Received the mask and tube promptly and all is in order. Thank you very much for the prompt and efficient service. ... All the best.read more

compureis

20:47 07 Jan 22

Excelente service. Very quick shipping and great price. Highly recommend.

Charles Curl

22:02 23 Nov 21

AMAZING service, ultra fast shipping. Leah really went the extra mile to make sure all my needs were met, including... following ups on how I was progressing, and was there to answer every single question and concern I had. Would highly recommend to anybody with CPAP needs, even if you don't know where to begin, they will guide you. Customer for life here!read more

Amelie Morin

17:45 18 Nov 21

Impeccable service, very fast transport. The mask is much larger than the company charter so very uncomfortable

Sam Wong

22:21 12 Sep 21

In early Aug 2021 I purchased a Resmed auto set 10 from your cpap store. I had just become aware of the Phillips... Dreamstation recall and was scrambling to find a replacement but most online stores were out of this model. They allowed you to place the order and then told you they were out of stock and on back order. When I contacted Your Cpap store, they were actually in stock and on sale. I placed my order and received my machine a few days later already preconfigured with the settings I gave them. Leah assisted me and was very knowledgeable, helpful, and pleasant to deal with. I was so happy with the service I placed a second order for a resmed n20 nasal mask and plan to continue using this store in the future.read more

Rob Magic

13:35 09 Aug 21

Second purchase went the same as the first, Perfect! Great prices, great products, and fast shipping.A++!

Jay

17:08 02 Jun 21

Leah is very friendly person to deal with and patient. She thoroughly explained everything to me and assisted with mask... selection and when I had a issue with a mask not working for me she got the issue resolved. They do not try to price gouge you unlike another store I was going to deal with. Very happy I called and connected with Leah!read more

Purrceys

20:58 24 May 21

Very pleased with my purchase of an apap machine. The price was great and shipping via courier was very fast. Highly... recommend.read more

Kirk Thomson

16:34 17 May 21

What a terrific experience. Leah was awesome and helped me immensely. I highly recommend her to anyone looking for... all CPAP supplies.read more

Diane Wood

15:58 03 May 21

Leah thank you for your wonderful help with the purchase of my new machine. I was delighted with the overall package... not expecting so much. I will continue to buy from this company in the future. It has great prices and products and best of all the service. Take care Leah and again thank you.read more

J P

15:26 23 Mar 21

I had an absolutely fantastic experience with YourCPAPStore! Leah was amazing to work with, from initially answering... all of my questions regarding a non-standard configuration order, to her timely and consistent communication with me after I placed my order right up until the item was shipped and arrived at my door less than 24 hrs later. Great service, competitive pricing, free shipping. Truly a great experience. I will shop with them again and highly recommend that you do, too!read more

Brian B.

00:39 16 Mar 21

I was somewhat hesitant purchasing a replacement CPAP online. Leah was excellent to work with over the phone and... answered all my questions and concerns. Thanks!read more

Keith Vinthers

15:45 09 Mar 21

I dealt with Leah Worrad, both on the phone and on your online chat feature.Leah was a great help and very... knowledgeable/ personable.She is to be commendedread more

Gord Colby

16:38 23 Feb 21

Wonderful service. Called regarding CPAP repair and was advised the manufacturer was no longer repairing machines older... than 5 yearsLeah provided a detailed letter from the manufacturer. What great service. I will deal with the CPAP Store in the future. Thanks very muchread more

Theo Slauenwhite

23:47 19 Feb 21

This is the first time dealing with the yourcpapstore an I could be more pleased with the experience. I’ve dealt with... Leah, an she’s great she helped me from start to finish . When the order was filled an ready to be shipped she notified me by phone an left me know about one of my products being back ordered an that also she was gonna be sending me an email with my order receipt an my tracking number . This call was on Tuesday an I received my box on Thursday , very happy with the whole experience, I will definitely be ordering from the yourcpapstore from now on . Thank you yourcpapstore.Theo Slauenwhite- Nova Scotiaread more

Irene Guenette

12:30 16 Feb 21

The service and delivery were super fast. The item was exactly as I ordered and at a competitive price.

Karina Sauve

19:56 02 Feb 21

Thank you Leah for your excellent service, greatly appreciated !!! I will definitely refer you to friends and family... and continue to shop with your company. Keep up the good work !read more

Michael Chan

14:42 23 Jan 21

It was a huge relief to find [Your CPAP Store] after receiving poor service, unreceptive to my Sleep conditions and... concerns, from the Respiratory Therapist (RT) at [ProResp].At YourCPAP, the RT was prompt in email response and appointment follow-up, receptive to my concerns and patient as I carefully selected my CPAP mask - [Dreamware Nasal Mask]Their inventory is diverse and most importantly WELL-PRICED. When ProResp sold me the ResMed Climateline (Heated) Air tubing for $100, I was not pleased, but thankful, to find the listed price at Your CPAP @ $55.Thank you Your CPAP for keeping financial constraints of your clients in mind.I will gladly continue my business at [Your CPAP Store] and know you too will enjoy their service!read more

Bassam Bachour

04:04 13 Jan 21

It was a very good deal that I bought the CPAP device and mask from your site. I am completely satisfied. I recommend... itread more

mary perritt

17:12 12 Jan 21

Love the Lumin, easy to use. since using the Lumin I've slept better. Excellent service and quick delivery. Thank you... and Stay Safe. Marica Perrittread more

Ruben Ornelas

18:20 24 Dec 20

I had such a wonderful experience with Your CPAP Store. I am visiting from the US during the holiday season. Last night... as I was setting up my CPAP unit, I realized that I had forgotten to remove the coupling from my old hose to connect the new hose I brought with me. So no CPAP for me last night. This morning I decided to search for a CPAP supply store near me. I found Your CPAP Store. I called and spoke with a lovely young lady named Leah. I explained the situation. I didn’t want to purchase new headgear because I was only missing the coupling. She said that she was sure she had an extra one and would give it to me at no cost. I thanked her and said my friend would pick it up since I’m in quarantine. She then called me back to double check which headgear I’m using. My friend picked it up and it fits perfectly. Now I can sleep well tonight with my machine.While I didn’t actually purchase anything from Your CPAP Store, their customer service is excellent. Thank you so much for saving my holidays. If I’m ever in the need for supplies while visiting London, I will be sure to shop at your location.Happy Hollidays to All!Ruben Ornelasread more

Brett Worrad

15:35 26 Nov 20

Great customer service, helped me choose the right mask. Would highly recommend yourcpapstore.ca, will definitely be... back!read more

Wayne Key

16:42 27 Feb 20

My order was processed and delivered in less than twenty-four hours! Terrific service and competitive pricing.

Deb DeVet

17:11 25 Apr 19

After ordering a CPAP unit, I received it in only a few days. I'm supremely happy with the service offered and the CPAP... units are affordable too. I would recommend Your CPAP Store to everyone.read more

Rasa Petronis

18:53 22 Apr 19

This is a really wonderful company to work with to get everything I need. The workers at Your CPAP store online were... helpful and knowledgeable on all their products. I am happy with my purchase with this company!read more

Chris Uche

18:32 16 Jan 19

I had an excellent experience with YourCPAPStore. They offer fair price and are extremely helpful.I could not have... asked for better service. Will definitely use them again.read more

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